Privacy Notice

Read our Child Friendly Privacy Notice for Pupils (PDF 313KB)

Fair Processing Notice

Your information is being collected by Ballakermeen High School which is a data controller for the purposes of current Data Protection Legislation as applied in the Isle of Man.

Our websites contain links to other websites which you may find useful; when you follow these links, the websites should have their own privacy policy. Ballakermeen High School cannot accept any responsibility or liability for the content of any personal data provided to them. We advise you to check these policies before you submit any personal data to these websites.

The Headteacher in the name of Ballakermeen High School as Data controller

If you have any questions or comments on this Privacy Notice please contact the Data Controller, namely the Head Teacher at St Catherine's Drive, Douglas, Isle Of Man IM1 4BE.

In addition to the information set out in the Department of Education, Sport and Culture’s (DESC) Privacy Notice, we may also collect the following information about your child as required by the Education Act 2001 and the Registration of Pupils Regulations 2016:

full legal name and where known, any former name or names;
gender;
date of birth;
unique pupil number;
ethnic group and by whom that information was provided;
first language;
date of admission to the school;
year group;
the address and postcode of the pupil's usual residence and any other properties at which the pupil is also known to reside on occasion;
the name and address of every person known to the school to be a parent of the pupil and at least one emergency contact telephone number;
the name and address of any other schools the pupil is known to have attended, if any, and in the case of guest registration, any other schools at which the pupil is registered;
full-time or part-time;
day pupil or boarder;
date of leaving the school;
usual mode of transport to and from school;
for any pupil who is known to the head teacher to be or to have been looked after by an appropriate organisation, the name of that organisation;
(where applicable) that the pupil has been found eligible for free school meals;
Attendance;
Medical information for the vital interests of children where appropriate;
Educational psychologists reports and supporting documents;
Academic achievements;
Skills and abilities;
Educational progress;
Special educational needs information;
Suspension information; and
Course information.

Should you have any enquiries or comments regarding this information, please contact the Data Protection Officer (DPO) for the Department of Education, Sport and Culture. By email DPO-DESC@gov.im or by post to Data Protection Officer, Thie Slieau Whallian, Foxdale Road, St John's, Isle of Man, IM4 3AS or by telephone on (01624) 685828.

How we will use the information we collect about you

Ballakermeen High School may use your information to:

register your child at the school;
record attendance information;
produce an educational record containing:
- Information about your child
- Personal education plans
- Educational psychologist's reports and accompanying documents
produce a curricular record containing:
- Academic achievements;
- Skills and abilities; and
- Educational progress
produce a record of special educational needs and special needs provision, if appropriate detailing:
- The type of special need;
- A ranking of the special needs if there is more than one;
- The special needs provision being made; and
- Whether teaching is in a special education needs unit or elsewhere
record details of suspensions
produce a record of the studies undertaken;
help prevent and detect crime

Ballakermeen High School has a statutory obligation to check and verify the data you provide to us on registration documents and on consent forms. This may include checks of publicly available information but in some cases, where it is necessary and relevant, the information you provide may be disclosed or shared with other organisations.

How we will share the information we collect about you

App or Service	Details	Consent Required
BOOST (Dynamic Learning) - Hodder Education more information	Data Shared: School email address which includes full name of student / staff member Sharing Basis: MFL - Listening, vocab tests, translations, assessments, ebook on screen. Security Protocols: Password protection. Multiple levels of security allow elevated levels of control for maintenance personnel without compromising security. Built-in safeguards to prevent “Denial of Service” (DoS) attacks and ID spoofing are provided by load-balancing devices and services which are managed by the Hachette IT team from the UK. Annual UK CREST and CHECK certified penetration tests to audit the data security and compliance of Hodders systems and processes. Access Conditions: Supervised in class. Unsupervised during private study and home study. Teacher Access: Yes to monitor/analyse and track progress. Server/Data Location: UK Retention Period: For the duration of the Subscription Period. Personal data will then be held until Licensee requests that it should be deleted.	Yes
DESC Attendance	Data Shared: Name, School, Attendance data if less than 80% Sharing Basis: Public interest + official authority of the DC Security Protocols: Secure access or information sent by email password protected Server/Data Location: EEA Retention Period: As needed while resolving issues	No
DHSC Dental Survey more information	Data Shared: Child’s name, date of birth Security Protocols: Information sent password protected with the password sent via an alternative means of communication Server/Data Location: EEA Retention Period: Current year	Yes
DHSC School / Community Nurses more information	Data Shared: Child's name, date of birth, current address, previous address, current school and previous school Security Protocols: Information sent password protected with the password sent via an alternative means of communication Server/Data Location: EEA Retention Period: Current year	Yes
Doddle more information	Data Shared: Student name, school year and classes they are enrolled in. Sharing Basis: To assist in the teaching of MFL. Security Protocols: Technical and organisational measures are used to safeguard each User’s personal data e.g.by storing personal data on secure servers. Access Conditions: Unsupervised Teacher Access: To track the learning progress of students Server/Data Location: EU Retention Period: For as long as we need to for the purposes for which it was collected	No
Dr Frost Maths more information	Data Shared: Students: name, email address, and encrypted password (the original of which is not retrievable by any individual, including administrators), year group (where specified), school name (where specified) and usage data, in terms of questions completed and summative accuracy data. No other personal information beyond name and email address are stored. Teachers: the above data (in addition to their title), classes he/she administers. Sharing Basis: For the setting and analysis of homework. Security Protocols: Secure UK servers. SSL encryption. Access Conditions: Unsupervised (homework) Teacher Access: Yes, setting and monitoring of homework. Server/Data Location: UK Retention Period: Data automatically deleted for Inactive accounts where the user has not logged in over 2 years. Can be deleted sooner by teacher if needed.	No
employed.im more information	Data Shared: Name, email, password. Information data subject supplies. Sharing Basis: Public interest + official authority of the DC Access Conditions: Supervised and unsupervised Teacher Access: Limited access to enable placements Server/Data Location: IOM Retention Period: For as long as data subjects wish to use the services	No
Evolve more information	Data Shared: Name, contact details, trip information and risk assessments Sharing Basis: Public interest + official authority of the DC Security Protocols: Advanced firewalls, enterprise-level virus protection on all servers, HTTPS encryption for all communication between our servers and users, regular data backup, username/password/PIN to control access, failed log-in attempt logging, automatic suspicious activity detection and logging Server/Data Location: UK Retention Period: Current year + 6 years	No
Facebook more information	Data Shared: Photos, names Security Protocols: Password protected, Two-factor authentication. Server/Data Location: Worldwide including the US Retention Period: Current year	Yes
GL Education Group more information	Data Shared: Student personal data, processed under instructions from school, including name, age, gender, unique pupil number, assessment results, observations about students’ performance in tests, the environment during tests and any other relevant information, for example, any illness of a student prior to testing, ethnic and socio-economic information enabling schools to understand particular needs and focus among specific ethnic or socio-economic groups. Sharing Basis: For the screening of dyslexia and dyscalculia to highlight and support students with dyslexic tendencies (Lucid), and literacy testing to monitor and maintain reading levels to ensure students can access the curriculum - New Group Reading Test (NGRT). These assessments and data are vital to support teachers seeking to demonstrate progress, close the attainment gap and ensure every student is maximizing their potential. Security Protocols: Access is only possible using an account login and password and all access attempted is logged in real time. The platforms’ infrastructure is protected by multiple firewalls that can only be accessed from the GL Education Group’s Technical Development office using a secure login and password made available only to the network administrator and a very small technical team. Access to each customer account is only possible using the administrator password that is set by the school administrator. A test taker accessing the testing platforms will only be able to take any outstanding tests set for him or her. It is not possible for test takers to view their own test scores or the data and scores of any other test takers. Test taker access codes are created by the system and will be unique to each test taker. No member of the GL Education Group staff can routinely log into an organisation’s or test taker’s account on our platforms. Access Conditions: Supervised Teacher Access: Senior staff can directly access the website/data with the calculated results issued to teachers to assist in planning of lessons and educational interventions. Server/Data Location: Within the United Kingdom or the European Economic Area. Retention Period: Data will be accessible for the duration of the current academic year, or the past six months, whichever is longest, at which stage all data is archived from live access. Archived data will be deleted at regular intervals (typically 24 months) so it will only be held for the minimum time.	No
Google	Data Shared: No personal information should be stored on Google servers by staff apart from a name, class grouping, email address and information regarding work completed or to be completed Sharing Basis: Public interest + official authority of the DC Security Protocols: Google adheres to several self regulatory frameworks, including the EU-US Privacy Shield arrangement. Access Conditions: No Teacher Access: Limited to areas set up by staff such as Google Classrooms and shared areas Server/Data Location: Worldwide including the US Retention Period: DOB + 21 years or 3 years since the last log on	Yes
Integral more information	Sharing Basis: Used for KS4 and KS5 mathematics.	No
ItsLearning	Data Shared: Name, class, school work Sharing Basis: Public interest + official authority of the DC Security Protocols: Username and password Access Conditions: No Teacher Access: Yes Server/Data Location: EEA Retention Period: End of Use + 12 months	No
Kahoot	Data Shared: Name, or nickname Sharing Basis: To allow interactive and engaging assessment of learning in a quiz format Security Protocols: Reasonable organizational, technical and administrative measures Access Conditions: Supervised Teacher Access: Yes - e.g. for quick formal assessment of topics etc Server/Data Location: Worldwide Retention Period: End of use + 12 months	No
Microsoft Teams	Data Shared: Census data: AppName, DeviceModel, OSName, OSVersion, UserLanguage, UserID, DeviceID. Census data DOES NOT contain any information that identifies your organisation or users. Usage data: includes information such as number of calls made, number of IMs sent or received, number of meetings joined, frequency of features used and stability issues. Usage data DOES NOT contain any information that identifies users. Anyone in a team can see all members of a team, including guests Sharing Basis: Public interest to assist with remote education during period of school closures. Security Protocols: Teams enforces team-wide and organization-wide two-factor authentication, single sign-on through Active Directory, and encryption of data in transit and at rest. Files are stored in SharePoint and are backed by SharePoint encryption. Access Conditions: Supervised and unsupervised. Teacher Access: Yes Server/Data Location: EEA Retention Period: August after pupil leaves school	No
MyMaths more information	Data Shared: Name, email address Sharing Basis: Maths learning activities and homework online Security Protocols: Appropriate and suitable safeguards and technical measures are in place to protect your personal data Access Conditions: Unsupervised Teacher Access: Yes Server/Data Location: Worldwide Retention Period: End of use + 12 months	No
ParentPay	Data Shared: ParentPay obtain (either from the Customer and/or from you directly) and process the following information: Data Subject (Who) Data Category (What) Description Pupil Student Forename This is the forename of the pupil. Pupil Student Surname This is the surname of the pupil. Pupil Student Known as This is the name that the pupil is known as. Pupil Student DOB This is the date of birth of the pupil. Pupil Student Gender This is the pupil’s gender Pupil Student Groups Registration group (if any), year, other groups Pupil Student Salutation This is the pupil’s salutation. Pupil Student Dietary Requirements This is the pupils special dietary requirements Pupil Student Postal Address The student’s postal address Pupil Student Identifiers Roll/Admission number, UPN, management system identifier Pupil Student Meal Selections and spend history This is a history of a pupil’s meal selections and spends for school meals or non-meal-related items, including free school meals Pupil Student Trip information Trip details collected from parents, e.g. emergency contacts, medical details, dietary requirements, doctor’s contact, EHIC and Passport Parents Contacts Title This is the contact’s title (Mr, Mrs, Ms, etc). Parents Contacts Forename This is the contact’s forename. Parents Contacts Surname This is the contact’s surname. Parents Contacts Authentication data Username and password, single-sign-or multi-factor-authentication tokens Parents Contacts Gender The contact’s gender (Salutation) Parents Contacts House Name The text entered as the contact’s house name. Parents Contacts Street The text entered as the contact’s street. Parents Contacts Locality The text entered as the contact’s locality. Parents Contacts Town The text entered as the contact’s town. Parents Contacts Postcode The text entered as the contact’s post code. Parents Contacts Day Telephone The contact’s daytime telephone number. Parents Contacts Home Telephone The contact’s home telephone number. Parents Contacts Mobile Telephone This is the contact’s mobile telephone number used to receive alerts from Parentpay and for school communications Parents Contacts Email This is the contact’s E-mail address used to receive communications from Parentpay and for school communications. Parents Contacts Payment History and balances This is the contact’s history of payment transactions, including reversals, refunds and withdrawals of funds. Parents Contacts Payment card details Payment card details are captured and passed to a 3rd party for authorisation. Parents Contacts Other This is the contact’s alternative communication method. Parents Contacts In-app messages Messages sent from parents to school within the ParentPay application Parents Contacts Trouble ticket data When users submit trouble ticket information, this gets stored. Parents Contacts Shop information ParentPay can be used as a payment page from externally or internally hosted shop systems. This the information captured as part of that (“shopping basket”). Parents Contacts Browser Details IP address, cookies, browser information Parents Contacts Scottish UPRN For users in Scotland who sign up via MyGovScot School Staff Title This is the staff member’s title (Mr, Mrs, Ms, etc.). School Staff Forename This is the staff member’s forename. School Staff Surname This is the staff member’s surname. School Staff Gender The staff member’s gender Website Access IP Address The network address of your device or internet connection Website Access Browser Type and Version The type of Web Browser your device is using Website Access Cookies Special records in your browser to help the website operate Website Access Web Analytics Generalised information about browsing behaviour and page statistics Sharing Basis: Schools have signed up for the service and their legal basis is: 'processing is necessary for the performance of a task carried out in the public interest' Security Protocols: ParentPay use your personal information, and some of their employees have access to such information, only to the extent required to carry out the services for you and on behalf of the Customer. ParentPay have introduced appropriate technical and organisational measures to protect the confidentiality, integrity and availability of your personal information during storage, processing and transit. ParentPay are a Level 1 PCI-DSS certified organisation and are subject to regular and comprehensive security audits. They operate an ISO27001 compliant security programme to help protect your data at all times. The PPL Products and Services only processes your personal information in the UK. Some of ParentPay's supporting services (for example ZenDesk), might use cloud platforms that operate from Third Countries outside of the EEA. Where this is the case, they ensure that adequate safeguards are established to protect your data. Server/Data Location: UK Retention Period: ParentPay will only retain information for as long as is necessary to deliver the service safely and securely. They may need to retain some records to maintain compliance with other applicable legislation – for example finance, taxation, fraud and money laundering law requires certain records to be retained for an extended duration, in some cases for up to seven years. Pupil data will typically be removed or anonymised when the following rules are met: The pupil has been archived by the School. The pupil does not have any meal consumption or attendance data within the last 13 months. The pupil has not received a payment for any payment item within the last 13 months. The pupil balance is zero. Payer (Parent) data will usually be removed or anonymised when the following rules are met: They have not logged in for 13 months. They have not topped up or spent within the last 13 months. Parent balance is 0 (zero), and all pupil balances are 0 (zero). There are no active pupils associated with the account Manager Accounts that have been disabled and have not logged in for 13 months, will be removed or anonymised. Other school staff accounts are subject to the same rules as pupils (above) Message attachments will be removed after 24 months. File area uploads will be purged after 24 months. Personal information in trip records will be removed 1 month after trip completion It should be noted that Schools will still retain a complete finance audit trail for their statutory requirements. In unusual cases where specific personal information needs to be retained, then this can be facilitated upon request.	Yes
Passport Maths	Data Shared: No personal student data entered into Passport Maths. Identification of individual is managed via pseudonym-based log-in code. Sharing Basis: To provide additional online support resources for target numeracy groups in KS3. Learning tool to support students with significant numeracy issues. Equality & diversity/inclusion compliance. Access Conditions: Unsupervised Teacher Access: Access to login codes is restricted to BHS Maths Teachers. Needed as part of marking and oversight of student scores (using login codes table to identify student results). Retention Period: Likely to be the end of the academic year but will be reviewed over the course of the year .	No
Quesmedia Sites more information	Data Shared: Website activity, website form submissions and user content. Sharing Basis: To provide public website services for our school Security Protocols: Sites are served over HTTPS using TLS to provide both secure server–server and server–client communication. Accounts are protected from brute force attacks with rate limiting and automated account locking. Passwords are one-way encrypted using bcrypt before being stored and are required to satisfy strong password rules to ensure high-entropy. Access Conditions: None Teacher Access: Limited to data provided within the CMS Server/Data Location: United Kingdom (EEA) Retention Period: Please view the more information link for data retention policies.	No
Quizizz more information	Data Shared: Optional, Quizizz integrates with Google Classroom to share student names and email addresses. Sharing Basis: AFL Access Conditions: Supervised and unsupervised Teacher Access: Yes, for AFL Server/Data Location: USA, however Quizizz does comply with GDPR for EU users Retention Period: Quiz and student data can be deleted by the teacher at any time	No
RIDDOR more information	Data Shared: Name, age,gender, school, address, phone number, injury Server/Data Location: IOM Retention Period: DOB +25 years	No
Sentence Builders more information	Data Shared: Student first name and surname or pseudonym. Scores/marks will also be shared with the platform as will teacher names and email addresses Sharing Basis: A learning resource used in Modern Foreign Language subjects. Scores are recorded to monitor progress Security Protocols: Sentence Builders uses a secure, encrypted (https) connection. Certain parts, where chosen by the user, are password protected. Students log in with a username (student first name and surname initial or pseudonym) and a password that is automatically generated when they are added to the class. Access Conditions: Supervised in class and unsupervised access at home Teacher Access: The teacher can access the data to monitor progress Server/Data Location: UK Retention Period: Data is stored indefinitely. Teachers can delete their own resources and their class lists. Data can be deleted on request by email	Yes
SIMS	Data Shared: Pupil record Sharing Basis: Public interest + official authority of the DC Security Protocols: Secure servers hosted within Government data centre. Secure connections from within approved areas of Government. Teachers access via secure VPN from approved device only. Server/Data Location: EEA Retention Period: DOB + 25 years	No
Socrative	Data Shared: Name Sharing Basis: Online assessment tool Security Protocols: We protect your login information and the transmission of data using Secure Socket Layer (SSL) technology. Access Conditions: Supervised Teacher Access: Yes Server/Data Location: USA Retention Period: Until child leaves school	No
Speech Link Multimedia Ltd [speechandlanguage.info] more information	Data Shared: Forename and Surname Date of birth SEN status EAL Gender School year Form group Sharing Basis: Needed for the identification of students where speech and language intervention is required. Security Protocols: All data sent between a web browser and our server is encrypted in transit All personally identifiable data is encrypted at rest in the database Web servers reside in highly secure ISO27001 certified data centres Staff have an up to date enhanced DBS check Physical security in place at our offices including CCTV and security patrols Protocols in place to ensure data is handled in an appropriate manner All staff sign a non‐disclosure agreement relating to their employment and are subject to a duty of confidence. Access Conditions: Supervised Teacher Access: Yes, to analyse results and run interventions Server/Data Location: UK Retention Period: Until the August after the student leaves school.	Yes
Transition between primary and secondary school	Data Shared: Transition activities / work done in transition lessons / pupil record Sharing Basis: In the public interest and official authority of the data controller. Security Protocols: Emails on secure servers; for ‘online.sch.im’ a google service self regulatory frameworks, including the EU-US Privacy Shield arrangement. Access Conditions: Supervised and unsupervised Teacher Access: Yes Server/Data Location: United Kingdom (EEA) Retention Period: DOB + 21 years or 3 years since the last log on	No
Twitter more information	Data Shared: Photos, names, achievements, event details, location, IP address Server/Data Location: Worldwide Retention Period: Public	Yes
Unifrog	Data Shared: Name, email address, gender and postcode, academic performance information, personal statement / CV Sharing Basis: In the public interest and official authority of the data controller. Security Protocols: Secure servers – technical and organisational measures. Password protection. Access Conditions: Supervised and unsupervised Teacher Access: Yes Server/Data Location: Servers in EEA Retention Period: 4 years after the platform is no longer accessed.	No
Youtube more information	Data Shared: Image or voice, Name Access Conditions: Supervised and unsupervised Server/Data Location: Worldwide	Yes
Zoom more information	Data Shared: Your name, username and email address, or phone number, Cloud recordings, chat / instant messages, files, whiteboards, and other information shared while using the service, voice mails, IP address, MAC address, other device ID (UDID), device type, operating system type and version, client version, type of camera, microphone or speakers, connection type, etc. location, Duration of the meeting / Zoom Phone call, Email address, name, or other information that a participant enters to identify themselves in the meeting, Join and leave time of participants, Name of the meeting, Date / time that meeting was scheduled, Chat status (unless a setting is actively chosen by user), Call data records for Zoom Phone Sharing Basis: Consent Security Protocols: Password protection, encryption – not end-to-end, only participants to meetings to be sent links, updates to be installed. Please note there are currently serious issues and no sensitive information should be shared on this platform. Privacy Shield applies. Access Conditions: Supervised and unsupervised Teacher Access: Yes Server/Data Location: Data routed through servers in China. USA Retention Period: Individual accounts when deleted	Yes

For more specific details about retention periods see the Department’s retention schedule

Information obtained or disclosed by third parties will not be used for any other purpose other than supporting the delivery of teaching and learning.

Failure to provide information may impact on support in school, the quality of teaching and learning and in achievement in examinations.

Protecting your information

Ballakermeen High School will:

keep your information safe and secure in compliance;
only use and disclose your information as detailed above where necessary
Retain the information for no longer than is necessary and your information wll be permanently deleted once the timeframes set out below have been reached (there will need to be an authorisation process, to dispose of this in line with our Records Management Policy and retention periods as outlined below (unless there is an over-riding reason to retain this information).

Transfer of Information outside the EEA

Apps and services that are used in school may require data to be stored on servers outside of the EEA. Information sent to these will be limited and are as detailed above.

More Information

You can find out more information including:

Looking at the Isle of Man Government Privacy Policy here https://www.gov.im/about-this-site/privacy-notice/ [Accessed 16/1/18]
Contacting the Department’s Data Protection Officer: By email DPO-DESC@gov.im by post to Data Protection Officer, DESC, Thie Slieau Whallian, Foxdale Road, St John's, Isle of Man, IM4 3AS, or by telephone on (01624) 685828;
Asking to see your information or making a complaint if you feel that your information is not being handled by contacting the Headteacher as Data Controller for Ballakermeen High School
Making a subject access request which is a request for all of the personal data we hold about you.
Obtaining this information in large print, braille, or in an alternative language.

Your rights

You may have the following rights in relation to your personal information:

right to be informed about the personal information we collect, how this is being used, and to or from whom we share any details with.
right to access the personal data we hold about you by making a ‘subject access request’. If you agree, we'll try to deal with your request informally, for example by providing you with the specific information you need over the telephone, or we can email this to you where you have given us an email address. In certain circumstances a charge may apply.
right to request the correction of personal data we hold about you that you think is incorrect.
right to request erasure of your personal data in some circumstances.
right to object to processing and the right to restriction of processing of your personal data in some circumstances.
right to request portability, where you have supplied information to us, and you wish to transfer that information to another organisation or service provider.
right to withdraw your consent at any time.

It is worth noting that the benefits afforded by these rights are limited in some circumstances, and may depend on the legal reason why we collected your personal data. If this is the case, we'll explain why.

To exercise any of the rights mentioned, or if you have any questions relating to your rights, please contact the Data Protection Officer. To do this, by email DPO-DESC@gov.im by post to Data Protection Officer, DESC, Thie Slieau Whallian, Foxdale Road, St John's, Isle of Man, IM4 3AS, or by telephone on (01624) 685828.

Complaints

We take any complaints we receive about the way we process your information very seriously and we would like to hear from you if you have any concerns that our collection or use of your personal data is unfair, misleading or inappropriate. Please bring your concern to our attention by contact the Data Protection Officer, who will work with you to resolve any issues.

If you are unhappy with the way we are using your personal data you have the right to make a complaint to the Information Commissioners Office as the Supervisory Authority for the Isle of Man. Further details can be found at www.inforights.im

Will this Privacy Notice Change

From time to time we may amend this privacy notice to reflect changes in legislation, changes in our processing or experience of operating these services, and for other reasons or feedback we receive.

Any significant changes will be advised by a prominent notice on our website so that you can review the change. We will not reduce your rights under this Privacy notice without your consent. This Privacy notice was last updated July 2022.